To Do:  1. Get Hobby 2. Floss

Here's what I need to do: 1. Get Hobby, 2. Floss. Blogging just gets in the way.


Thursday, July 13, 2006

Customer Service



Last night I went to the Sprint store. Sprint does not pay their associates a commission based on sales. Here's how I know this:

Mist 1: Hi. My battery keeps...

Brandee: Um, I used to work for Nextel (motions to Nextel sign as though I needed a visual), so I don't know anything about Sprint. I probably can't help you.

Mist 1: Well it's just that I dropped my...

Brandee: There's a Sprint store right across the street from the mall. They can help you way better than I can.

Mist 1: I'm sure, but do you carry replacement...

Brandee: Do you want to see my favorite phone here?

Mist 1: Okay. I guess I could buy a new...

Brandee: Isn't it cute? It feels really cheap though.

Mist 1: Right. So do you recommend...

Brandee: My next favorite phone used to be right here, but someone stole the display model yesterday.

Mist 1: Thanks for your help.

Brandee: Hey, try the kiosk downstairs!

To Brandee's credit, she did end her personal phone call when I walked up to the counter and stood in front of her for four full minutes.

Mist 1


11 Comments:

At 4:17 AM, Blogger The Naked Nerd said...

Hi Mist1, Thanks for linking me, I'll get up on my links. Do you know someone named R?

 
At 7:09 AM, Blogger Irish Church Lady :) said...

o i hart u xo

 
At 7:28 AM, Blogger mist1 said...

nerd,

Hmmmm, doesn't ring a bell. She sounds like a missed one.

 
At 7:31 AM, Blogger mist1 said...

icl,

Damn comment moderation...I can't get the hang of it.

xoxo

Now we've kissed.

 
At 9:24 PM, Blogger Echo Mouse said...

Got it! I think? LOL

Darn customer service anyway. People just do not care anymore. Listen to me already! I'm already starting to sound like an elderly senior and i'm only halfway there.....this world is going to hell and quickly. lol

 
At 11:19 PM, Blogger mist1 said...

mouse,

I hope they have Sprint in Hell. I just signed a new contract.

 
At 3:50 AM, Anonymous Veronica said...

I don't know which would be worse - that or the sales reps who keep shoving crap in my face that I'm not the least bit interested in.

 
At 7:20 AM, Blogger mist1 said...

veronica,

Maybe you're right. No Customer Service is good Customer Service.

If that's not Sprint's motto, they should pay me for it.

 
At 2:31 PM, Anonymous KristynMarie said...

Gotta love that! I just love getting horrible customer service, makes me feel loved. ;) So tell me your trick, I mean you got her off the phone after only four minutes?!

KristynMarie

 
At 3:14 PM, Blogger anastasia said...

I hope this is who I think it is...I've missed you!!! I've missed you wise words of wisdom! Thanks for linking me!!! Thanks to my bro "Nerd", I've found you!!

 
At 5:41 PM, Blogger mist1 said...

kristynmarie,

Just when you think you can't get worse help...I love having something to b*tch about.

anastasia,

You've found me. Glad you're back.

 

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Name: Mist1
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