Here's what I need to do: 1. Get Hobby, 2. Floss. Blogging just gets in the way.
Customer Service
Last night I went to the Sprint store. Sprint does not pay their associates a commission based on sales. Here's how I know this:
Mist 1: Hi. My battery keeps...
Brandee: Um, I used to work for Nextel (motions to Nextel sign as though I needed a visual), so I don't know anything about Sprint. I probably can't help you.
Mist 1: Well it's just that I dropped my...
Brandee: There's a Sprint store right across the street from the mall. They can help you way better than I can.
Mist 1: I'm sure, but do you carry replacement...
Brandee: Do you want to see my favorite phone here?
Mist 1: Okay. I guess I could buy a new...
Brandee: Isn't it cute? It feels really cheap though.
Mist 1: Right. So do you recommend...
Brandee: My next favorite phone used to be right here, but someone stole the display model yesterday.
Mist 1: Thanks for your help.
Brandee: Hey, try the kiosk downstairs!
To Brandee's credit, she did end her personal phone call when I walked up to the counter and stood in front of her for four full minutes.
Mist 1
"All of this happened, more or less." - Kurt Vonnegut
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Name: Mist1
Location: Dirty South, USA
Yes, it is about me. Thanks for noticing.
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9 Comments:
o i hart u xo
nerd,
Hmmmm, doesn't ring a bell. She sounds like a missed one.
icl,
Damn comment moderation...I can't get the hang of it.
xoxo
Now we've kissed.
Got it! I think? LOL
Darn customer service anyway. People just do not care anymore. Listen to me already! I'm already starting to sound like an elderly senior and i'm only halfway there.....this world is going to hell and quickly. lol
mouse,
I hope they have Sprint in Hell. I just signed a new contract.
I don't know which would be worse - that or the sales reps who keep shoving crap in my face that I'm not the least bit interested in.
veronica,
Maybe you're right. No Customer Service is good Customer Service.
If that's not Sprint's motto, they should pay me for it.
Gotta love that! I just love getting horrible customer service, makes me feel loved. ;) So tell me your trick, I mean you got her off the phone after only four minutes?!
KristynMarie
kristynmarie,
Just when you think you can't get worse help...I love having something to b*tch about.
anastasia,
You've found me. Glad you're back.
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